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Accessing GroupWise Remotely

Web Browser Access

You may find it convenient or necessary to use a web browser to access your GroupWise mailbox. Browser access does not require installation of software beyond your current web browser and allows you to access your mail from any computer with an Internet connection. Note, though, that the web browser view will be different than that of the GroupWise client.

  1. Open Netscape, Internet Explorer or any other web browser, and point to: http:/webmail.law.duke.edu.
  2. Fill in your login name in the space labeled "Name" and your GroupWise password (see above) in the space labeled "Password"
  3. Click on "Login."
  4. If you see the message "Your login is not current," refresh or reload the page and repeat steps 2 and 3. At this point, you will see the browser view of your mailbox. Use the buttons and icons at the top of the screen for mail functions.
  5. When you finish, select the exit icon at the top of screen to logoff and close your web browser program.

If you are using a terminal to which others have access and do not close the browser, the next person who uses the browser on that computer will have access to your mailbox.

Using Alternate E-Mail Clients

If you are already using Netscape Messenger or Outlook Express to view your mail, you may wish to use the same program to view your GroupWise mail. Duke's OIT (Office of Information Technology) helpdesk offers a detailed explanation of how to set up various e-mail programs. When following their instructions, note the following changes to make:

  1. Instead of your NetID, use your LawID. For many students the login name for these will be identical, but be sure to use your LawID password.
  2. The address for the GroupWise IMAP and POP server is "imap4.law.duke.edu."

For the Geeks: IMAP versus POP Client Access

You may be already using Internet Mail Access Protocol (IMAP) or Post Office Protocol (POP3) to view mail on other mail systems. IMAP provides several advantages over POP, including the ability to download only message headers and then select which messages you wish to download in full. IMAP also retains the folder organization you may have created in your mailbox. Duke's OIT helpdesk have provided a link explaining the differences between IMAP and POP.